Shipping Policy

At JEYI Innovation Co., Ltd, we offer a straightforward and reliable shipping policy to ensure your orders reach you in a timely and efficient manner. Please review the following details of our shipping policy:

Shipping Methods

We provide flat-rate shipping options to our customers through trusted carriers. Additionally, we offer the flexibility of upgraded shipping options for your convenience.

Please note that our shipping origin is in Shenzhen, China, and we primarily use international economy logistics for deliveries.

Order Processing

Orders are typically processed and shipped within 1-3 business days from the date of purchase.

You will receive an email notification with tracking information once your order has been shipped. If you do not receive this email within 1-3 business days of placing your order, please check your spam folder.

Shipping Times

Shipping times may vary depending on the selected method of delivery and the distance covered by the logistics. We are committed to ensuring that your order is delivered within 60 days from the date of purchase.

Pricing and Currency

All prices displayed on our website are in US dollars. If you require currency conversion, we recommend using a reliable currency converter tool.

International Shipping

JEYI Innovation Co., Ltd offers international shipping to most countries. Shipping prices for international orders may vary based on the destination territory. Please refer to the available shipping options provided by the carrier during the checkout process.

Please be aware that customers are responsible for any duties or additional taxes that may be incurred as a result of international shipping.

Modifications to Orders

If you need to make any modifications to your order, including changes to the shipping address, we kindly request that you contact us via email at as soon as possible after placing your order. Unfortunately, once your order has been fulfilled, we may be unable to make further alterations.

At JEYI Innovation Co., Ltd, we are committed to providing you with a seamless and reliable shipping experience. If you have any questions or require additional assistance regarding your order or shipping, please do not hesitate to reach out to our Customer Support Team. Your satisfaction is our priority.